What are you looking for?
FAQs
1. What materials are your rims made from?
Our rims are crafted from high-quality Toray T700 full carbon fiber, ensuring durability, lightweight performance, and excellent stiffness.
2. Are your carbon rims compatible with disc brakes?
Yes, we offer rims compatible with both disc brakes and rim brakes. Make sure to select the correct option when purchasing.
3. Can I customize the spoke count for my wheels?
Yes, we offer spoke counts ranging from 16H to 36H to accommodate different riding styles and weight requirements.
4. Do your wheels support tubeless tires?
Yes, our rims are tubeless-ready, allowing you to run tubeless tires for a smoother ride and reduced risk of punctures.
5. What’s the weight limit for your carbon rims?
Our carbon rims have a weight limit of 100kg. For heavier riders, we recommend higher spoke counts for additional support.
6. What type of finish options do you offer?
We provide both matte and glossy finishes for a sleek and professional look on your wheels.
7. Are your rims tested for durability?
Yes, our rims meet EN standards and undergo rigorous testing to ensure safety and performance.
8. Can I order custom decals for my rims?
Yes, we offer custom decal options to personalize your rims with unique designs and branding.
9. How do I maintain my carbon rims?
Use a mild detergent and soft cloth to clean your rims regularly. Avoid abrasive cleaners that may damage the surface.
10. Do you provide warranty for your products?
Yes, we provide a 2-year warranty for manufacturing defects. For details, please refer to our warranty policy.
11. How long does it take to receive my order?
Standard shipping usually takes 7-14 business days, depending on your location.
12. Are your wheels suitable for professional racing?
Yes, our lightweight and durable wheels are designed to meet the demands of professional cyclists.
13. Can I return my order if I’m not satisfied?
Yes, we offer a 30-day return policy for unused items in their original packaging. Please see our return policy for more details.
14. Do you offer bulk discounts for team purchases?
Yes, we provide special discounts for bulk orders. Please contact us for a custom quote.
15. What is the difference between clincher and tubular rims?
Clincher rims use a bead to hold the tire, while tubular rims require the tire to be glued directly to the rim. Clinchers are easier to install and maintain.
Discover customizable carbon rims and wheelsets for road and mountain bikes. Lightweight, durable, and performance-driven for cyclists. Shop now at Volant Bicycle!